World Aesthetix LogoWorld Aesthetix

Device Support, follow the steps below:

For non-clinical support related to your device’s function, performance, or maintenance, please follow the protocol below:

1. Have the Following Ready:

  • Device Model (nuFIRM, nuFORM, nuHYDRO)
  • Serial Number (this is located on the back of the device, see image below)

2. Submit the form below with the required information

Service Request

Submit a device support ticket to the engineering team.

Name(Required)
Example: nuFIRM
Located on the back of the device (see image below)
Describe the problem in detail for the engineer